Customer Reviews
4 People
8 days
Bari → Bari
Atlas 5 Auto
The vehicle corresponds to what was viewed during the booking. The vehicles are new, equipped with all comforts and, above all, well maintained. The team present at the Bari depot was friendly and helpful in explaining the vehicle and in the care with which they delivered the vehicle to me. I am very satisfied with the service and will definitely contact them for the next camper experience. The assistance service could improve with support in the local language, that said when I contacted the toll-free number I received a quick and punctual response.
Il veicolo corrisponde a quanto visionato durante la prenotazione. I mezzi sono nuovi, dotati di tutti i comfort e, soprattutto ben tenuti. Il team presente al deposito di Bari è stato cordiale e disponibile nella spiegazione del mezzo e nella cura con cui mi ha consegnato il mezzo. Sono molto soddisfatto del servizio e sicuramente mi rivolgerò a loro per la prossima esperienza in camper. Il servizio di assistenza potrebbe migliorare con un supporto in lingua locale, detto ciò quando ho contattato il numero verde ho ricevuto una risposta veloce e puntuale.
The vehicle corresponds to what was viewed during the booking. The vehicles are new, equipped with all comforts and, above all, well maintained. The team present at the Bari depot was friendly and helpful in explaining the vehicle and in the care with which they delivered the vehicle to me. I am very satisfied with the service and will definitely contact them for the next camper experience. The assistance service could improve with support in the local language, that said when I contacted the toll-free number I received a quick and punctual response.
2 People
10 days
Bari → Bari
Joa
It was great I recommend
C’était super Je recommande
It was great I recommend
2 People
8 days
Bari → Bari
Joa
To be sure all the screw are tightened correctly.
Have extra information on-line how to arrive from airport/city center to the pick-up point.
We rent the camper for 8 days to go around South Puglia. From the very first moment the local Indie Camper team were friendly and open to help with any question. Guissepe, who receive us in the pick-up point, explain very well the functionality and characteristics of the vehicle; also the administrative/paper work was very efficient with him. We did not have any problem during the trip due the vehicle was in perfect conditions.
To be sure all the screw are tightened correctly.
Have extra information on-line how to arrive from airport/city center to the pick-up point.
We rent the camper for 8 days to go around South Puglia. From the very first moment the local Indie Camper team were friendly and open to help with any question. Guissepe, who receive us in the pick-up point, explain very well the functionality and characteristics of the vehicle; also the administrative/paper work was very efficient with him. We did not have any problem during the trip due the vehicle was in perfect conditions.
2 People
3 days
Bari → Bari
Atlas 5 Auto
New and perfect camper, very helpful and friendly local team. Can't wait to book my next camper trip with them. The fridge didn't work in gas mode, forcing me to stop at a campsite instead of free camping as planned. Despite the problem, the Indie Campers team was available to try to find a solution. The quality of customer service is only felt when there are problems and in this case I appreciated their promptness
Camper nuovo e perfetto, team locale molto disponibile e gentile. Non vedo l'ora di prenotare il prossimo viaggio in camper con loro Il frigorifero non funzionava in modalità gas, costringendomi a fermarmi in campeggio invece di fare free camping come previsto. Nonostante il problema, il team di Indie Campers si è dimostrato disponibile nel cercare di trovare una soluzione. La qualità dei servizi clienti si percepisce solo quando ci sono dei problemi e in questo caso ho apprezzato la loro prontezza
New and perfect camper, very helpful and friendly local team. Can't wait to book my next camper trip with them. The fridge didn't work in gas mode, forcing me to stop at a campsite instead of free camping as planned. Despite the problem, the Indie Campers team was available to try to find a solution. The quality of customer service is only felt when there are problems and in this case I appreciated their promptness
2 People
6 days
Bari → Bari
Atlas 5 Auto
The rooftop tent was leaking water during rainfall. I would always make sure that this is not the case given how important it is to sleep dry. The rest was all great
Nulla da aggiungere, tutto perfetto.
The rooftop tent was leaking water during rainfall. I would always make sure that this is not the case given how important it is to sleep dry. The rest was all great
3 People
8 days
Bari → Bari
Nomad Pop Top
There should be a better supply like a carpet to lay out at the camper exit... Perfect vehicle but when I needed assistance, the WhatsApp chat completely in English was not helpful at all, too many technical terms that I did not know. There should be assistance for each language!! For the rest, the Bari team at the depot was exceptional!!
Ci vorrebbe una fornitura migliore tipo un tappeto da stendere all' uscita camper... Veicolo perfetto ma quando ho avuto bisogno di assistenza, la chat whatsapp completamente in inglese non mi è stata affatto di aiuto, troppi termini tecnici che non conoscevo. Ci vorrebbe una assistenza per ogni lingua!! Per il resto il team di Bari del deposito è stata eccezionale!!
There should be a better supply like a carpet to lay out at the camper exit... Perfect vehicle but when I needed assistance, the WhatsApp chat completely in English was not helpful at all, too many technical terms that I did not know. There should be assistance for each language!! For the rest, the Bari team at the depot was exceptional!!
4 People
10 days
Bari → Bari
Atlas 5 Auto
Very good organization, attentive, free transfer. Perfect. Nothing to say, I recommend for a next adventure
Très bonne organisation, à l’écoute, transfert gratuit. Parfait. Rien à dire, je recommande pour une prochaine aventure
Very good organization, attentive, free transfer. Perfect. Nothing to say, I recommend for a next adventure
4 People
18 days
Bari → Naples
Nomad Pop Top
Nothing needs to be improved! Everything was absolutely perfect, received a new camper, only 7000km on it. Michele (pick-up location) was a very nice guy and Francesca was also sweet! We will definitely do this again in the coming years! There was a broken cupboard door, and a curtain that could no longer be opened, trivialities that can be solved quickly and I think will be!
Hoeft niks te verbeteren! Alles was helemaal perfect, nieuwe camper meegekregen, stond pas 7000km op. Michele (ophaal locatie) was erg aardige vent en Francesca was ook lief! We gaan dit zeker in de komende jaren nog een keer doen! Er was een kastdeurtje stuk, en een gordijn niet meer te openen, futiliteiten die snel opgelost kunnen en ik denk ook zullen worden!
Nothing needs to be improved! Everything was absolutely perfect, received a new camper, only 7000km on it. Michele (pick-up location) was a very nice guy and Francesca was also sweet! We will definitely do this again in the coming years! There was a broken cupboard door, and a curtain that could no longer be opened, trivialities that can be solved quickly and I think will be!
2 People
6 days
Bari → Bari
Nomad Pop Top
Pascuale was very nice and helpful. Thank you for the van ! Maybe you could add A/C because it’s very hot in Puglia
Pascuale was very nice and helpful. Thank you for the van ! Maybe you could add A/C because it’s very hot in Puglia
2 People
4 days
Bari → Bari
Nomad Pop Top
The guys were perfect!
Super kind and helpful! The mosquito net on the upper bed did not open completely!
The only thing is the clarity at the time of booking, it is not very clear and changing some options after booking would have been perfect. Not everyone knows what to do / take if it is their first time!
Even to change the check in date! On the site it tells you to call customer service who will help us with the process. But it is difficult to speak to someone to be able to do it and then they make you send an email. The response is not very timely. . On this I have to say that clarity and flexibility are really lacking
I ragazzi sono stati perfetti !
Super gentilii e disponibili! La zanzariera del letto superiore non si apriva completamente !
L’unica cosa è la chiarezza nel momento della prenotazione, non si capisce molto bene e cambiare alcuni optional dopo la prenotazione sarebbe stato perfetto. Nn tutti sanno cosa fare / prendere se è la loro prima volta !
Anche per cambiare la data di check in ! Sul sito ti dice di chiamare l’assistenza che ci aiuteranno nel processo. Ma difficile parlare con uno per riuscire a fare e poi ti fanno mandare una mail. La risposta è poco tempestiva. . Su questo devo dire che manca proprio chiarezza ed elasticità
The guys were perfect!
Super kind and helpful! The mosquito net on the upper bed did not open completely!
The only thing is the clarity at the time of booking, it is not very clear and changing some options after booking would have been perfect. Not everyone knows what to do / take if it is their first time!
Even to change the check in date! On the site it tells you to call customer service who will help us with the process. But it is difficult to speak to someone to be able to do it and then they make you send an email. The response is not very timely. . On this I have to say that clarity and flexibility are really lacking
2 People
8 days
Bari → Bari
Joa
All very good, especially the very kind and helpful staff, congratulations! The Bari staff is really kind and helpful.
Thanks
Tutto molto bene, soprattutto il Personale molto gentile e disponibile, complimenti! Il personale di Bari è davvero gentile e disponibile.
Grazie
All very good, especially the very kind and helpful staff, congratulations! The Bari staff is really kind and helpful.
Thanks
2 People
6 days
Bari → Bari
Nomad Pop Top
Friendly and helpful staff!
A first adventure to repeat Excellent vehicle and service
Personale gentile e disponibile!
Una prima avventura da ripetere Ottimo veicolo e servizio
Friendly and helpful staff!
A first adventure to repeat Excellent vehicle and service
4 People
10 days
Bari → Bari
Atlas 5 Auto
The guys who handled the check in and check out were kind and prepared. Highly recommended
Ragazzi che hanno gestito il check in e il check out gentili e preparati. Consigliatissimo
The guys who handled the check in and check out were kind and prepared. Highly recommended
3 People
5 days
Bari → Bari
Nomad Pop Top
It is very difficult to say something to improve… everything perfect Beautiful experience, especially very comfortable..
Perfect service
È molto difficile dire qualcosa per migliorare… tutto perfetto Esperienza bellissima , soprattutto molto comoda..
Servizio perfetto
It is very difficult to say something to improve… everything perfect Beautiful experience, especially very comfortable..
Perfect service
4 People
2 days
Bari → Bari
Atlas 5 Auto
Excellent service, from booking to return. Very helpful and professional team. Recommended experience.
Eccellente servizio, dalla prenotazione alla riconsegna. Team molto disponibile e professionale. Esperienza raccomandata.
Excellent service, from booking to return. Very helpful and professional team. Recommended experience.
2 People
9 days
Bari → Bari
Joa
The only thing I would add to this model is an external light, otherwise everything is impeccable
L’unica cosa che aggiungerei a questo modello è una luce esterna , per il resto tutto impeccabile
The only thing I would add to this model is an external light, otherwise everything is impeccable
2 People
9 days
Bari → Bari
Nomad Pop Top
Three good Three good
Tres bien Tres bien
Three good Three good
2 People
5 days
Bari → Bari
Nomad Pop Top
Michele and the staff were very kind both in the explanations and on the way back. We will be back soon! Great staff! We will be back soon!
Michele e lo staff sono stati gentilissimi sia nelle spiegazioni che al rientro. Ci torneremo presto! Ottimo staff! Torneremo presto!
Michele and the staff were very kind both in the explanations and on the way back. We will be back soon! Great staff! We will be back soon!
2 People
5 days
Bari → Bari
Joa
I think this service was 10/10 and can't think of anything to be improved on, best holiday ever The only thing I would say to other people looking to take Joa on a trip, be mindful during the hot summer months, the AC can only be used when the engine is running. If in a campsite, it's quite loud when running so may disturb other campers.
I think this service was 10/10 and can't think of anything to be improved on, best holiday ever The only thing I would say to other people looking to take Joa on a trip, be mindful during the hot summer months, the AC can only be used when the engine is running. If in a campsite, it's quite loud when running so may disturb other campers.
2 People
4 days
Bari → Bari
Joa
Welcome everything was perfect Very easy to access, Mickael and Pascal are really welcoming and available, I highly recommend.
Accueil tout était parfait Très facile d’accès, Mickael et Pascal sont vraiment accueillant et disponible, je recommande fortement.
Welcome everything was perfect Very easy to access, Mickael and Pascal are really welcoming and available, I highly recommend.
2 People
15 days
Bari → Bari
Atlas 5 Auto
The remote assistance offered is really on a scale of 1-5 from 1
The operator did not speak Italian, I speak English and there were no problems but who doesn't speak it? we are in Italy!!
Assistance via WA ridiculous, because interacting with a non-human is really frustrating because there are not only pre-printed questions!
We had a problem with the refrigerator and the remote assistance was not able to solve it, a shame! Only many problems with the refrigerator and the very delicate internal sunshades, to be changed absolutely
The camper is really beautiful and functional,
The local team was super kind even when we got in touch to explain the problems, apart from the unpleasant important parenthesis of the refrigerator that limited us a bit in shopping the whole experience both driving and managing the Camper was very positive. To be done again. Thanks to Michele and Team for the welcome and for listening to our experience.
L'assistenza remota offerta e davvero da scala 1-5 da 1
L'operatore non parlava italiano, io parlo inglese e non ci sono stati problemi ma chi non lo parla? siamo in Italia!!
Assistenza via WA ridicola, perche' interagire con un non umano e' davvero frustrante perche' non esistono solo domande prestanpate!
Abbiamo havut oun problema con il frigorifero e l'assistenza remota non e' stata in gradio di risolverla, un peccato ! Solo tanti problemi con il Frigorifero e le Tendine parasole interne molto delicate, da cambiare assololutamente
Il camper e' davvero bello e funzionale,
Il team locale e' stato super gentile anche quando ci siamo messi in contatto per spiegare le problematiche, a parte la spiacievole importante parentesi del frigo che ci ha limitati un po' nel fare spesa tutta l'esperienza sia di guida che gestione Camper e' stata molto positiva. Da rifare. Grazie a Michele e Team per l'accoglienza e per aver ascoltato la nostra esperienza.
The remote assistance offered is really on a scale of 1-5 from 1
The operator did not speak Italian, I speak English and there were no problems but who doesn't speak it? we are in Italy!!
Assistance via WA ridiculous, because interacting with a non-human is really frustrating because there are not only pre-printed questions!
We had a problem with the refrigerator and the remote assistance was not able to solve it, a shame! Only many problems with the refrigerator and the very delicate internal sunshades, to be changed absolutely
The camper is really beautiful and functional,
The local team was super kind even when we got in touch to explain the problems, apart from the unpleasant important parenthesis of the refrigerator that limited us a bit in shopping the whole experience both driving and managing the Camper was very positive. To be done again. Thanks to Michele and Team for the welcome and for listening to our experience.
2 People
7 days
Bari → Bari
Joa
Fantastic experience, the first in a camper, we will definitely do more. Thanks
Fantastica esperienza, la prima in camper, sicuramente ne faremo altre. Grazie
Fantastic experience, the first in a camper, we will definitely do more. Thanks
2 People
10 days
Bari → Milan
Atlas 5 Auto
We never had mains powered Air-con, the overnight temperatures were very high and other campers got angry at us running engine all night so we could use the vehicle aircon, I think the option for mains powered aircon would be a welcome optional extra, we would have happily paid more for that option. Great fun way to experience Italy, will use Indie Campers again in another country for sure :-)
We never had mains powered Air-con, the overnight temperatures were very high and other campers got angry at us running engine all night so we could use the vehicle aircon, I think the option for mains powered aircon would be a welcome optional extra, we would have happily paid more for that option. Great fun way to experience Italy, will use Indie Campers again in another country for sure :-)
4 People
7 days
Bari → Bari
Nomad Pop Top
I had a really nice time at **Indie**. The service was exceptional, with very attentive and friendly staff. Rafaela and Antonio welcomed me with great professionalism and kindness, making my experience even more memorable. I felt really well looked after during my entire visit. Kudos to the whole team for the excellent service provided! I can't wait to return.
Tutto ineccepibile. E non mancava nulla. Si può pensare ad un mini kit di primo soccorso e di attrezzi base (in vacanza servono sempre), uno sgrassatore e a mettere di default cuscini e lenzuola per 4 quando si viaggia in due coppie. Nomad è un veicolo agile e che consuma pochissimo. Per vacanze di media durata è perfetto.
I had a really nice time at **Indie**. The service was exceptional, with very attentive and friendly staff. Rafaela and Antonio welcomed me with great professionalism and kindness, making my experience even more memorable. I felt really well looked after during my entire visit. Kudos to the whole team for the excellent service provided! I can't wait to return.
2 People
7 days
Bari → Bari
Nomad Pop Top
Everything was great, easy to rent through the website, but the best thing by far was the treatment and service offered by the local team.
The attention of Pasquale and especially Michele was fantastic, we are delighted with them and we would come back again because of them.
Greetings I had a problem with the zippers on the top and the telephone service and artificial intelligence were of no help.
Todo ha estado muy bien, faciiidad en el alquiler a través de la pagina web, pero lo mejor con diferencia el trato y el servicio ofrecido por el equipo local.
Las atenciones de Pasquale y muy especialmente Michele han sido fantásticas, estamos encantados con ellos y por ellos volveriamos a repetir.
Un saludo Tuve un problema con las cremalleras del top y el servicio telefónico y la inteligencia artificial no resultaron de ninguna ayuda.
Everything was great, easy to rent through the website, but the best thing by far was the treatment and service offered by the local team.
The attention of Pasquale and especially Michele was fantastic, we are delighted with them and we would come back again because of them.
Greetings I had a problem with the zippers on the top and the telephone service and artificial intelligence were of no help.